FAQ (Frequently Asked Questions)

It's free. Currently Canyon Cliffs are inclusive of shipping and taxes.This might change at the blink of an eye.
We process all orders within 1-2 business days. Once the order is shipped it shall usually reach you within 3-7 days from our warehouse Pune. We ship with gold standard courier companies. If you want an expedited shipment please whatsapp and it shall be billed and charged separately.
Currently it's handmade and we manufacture,check and ship products personally with due care. We request you to place an order double checking your footwear size to avoid botheration of no return,exchange and refund.
Contact support@canyonsandals.com as soon as possible. We shall try our best to cancel the shipment id request received within 24 hours of order placement. There is no commitment on any of it either.
You will receive a shipping confirmation email with tracking information once your order shipped. Please note: tracking might not be available for up to 24 hours post the sandals are shipped.
We are working on making surprises and gifts a memorable one.
Please write to us at support@canyonsandals.com. The request window for consideration is only for 12 hours post the order placement.
Please select sizing tab.Print a template close to the typical footwear size you are using currently with the instructions on the sizing page. Check for yourself following the same or for expert advice you can always whatsapp + 91 9999872716 or mail us at support@canyonsandals.com with photos from a couple of angles.
Our general orientation is in consideration of near to close fit. Everyone has their own preference for the right size. An illustration on our recommendation is on the print template.
We make universal size sandals and are made to fit all humankind !
Pasting guarantee only pasting of EVA and Aircraft Grade Rubber Sole limited to 45 days.
We have tested Cliffs through terrains,climates,weather,altitudes and its attitude has been friendlier to stay on an average of at least 700+ kms intact.
You can always buy tough nylon straps/ webbing/ laces from us and get it stitched with a local cobbler.
Accidentally a chew for the paw friends. Eww its the most toughest of our Cliff Systems which cannot be replaced by us too.